return policy

[About cancellations, returns, and exchanges]

(1) From the product arrival dateWithin 7 daysIt is possible to return it.

(2) Notwithstanding the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for customer reasons or for the following products.

・Products used

・After the product arrives7 days or moreExpired product

・Products that have been scratched or soiled by the customer

・Products without packages (bags/cases)

・Other products that clearly state that they cannot be returned on the product introduction page.

(3) Shipping costs for returns, etc.userwill bear the cost.

(4) Refunds will only be made if the returned item isWithin 7 days after arrivalaccording to the payment method.

[Mailing address for returned goods]

〒 500-8267
Gifu Prefecture Gifu City Akanebe Temple Residence 2-30

Mallow Co., Ltd.