Refund policy

 

[Cancellation, return and exchange]

(1) From the date of arrival of the productWithin 7 daysIf so, it can be returned.

(2) Regardless of the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for customer reasons (differences in image, size difference) or for the following products.

・Products used

After the product arrivesMore than 7 daysElapsed products

・Products that have become scratched or stained while in the customer's possession

・Products without packaging (bags/cases)

・Other products that clearly state on the product introduction page that they cannot be returned.

(3) Shipping costs for returns, etc.Userwill cover the cost.

(4) Refunds will be made only if the returned product isWithin 7 days of arrivalwill be made depending on the payment method.

 

If you would like to make a return/exchange, please contact us using the contact form.